What Is Six Sigma?

Generally, Six Sigma is a problem-solving methodology that helps enhance business and organizational operations. It can also be defined in a number of other ways:

• A data-driven, problem-solving methodology of Define-Measure-Analyse-Improve-Control
• An initiative was taken on by organizations to create bottom-line breakthrough change

Lean Six Sigma’s key principles

Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. In a nutshell, here are the key principles of Lean Six Sigma to bear in mind:

• Focus on the customer.
• Identify and understand how the work gets done (the value stream).
• Manage, improve and smooth the process flow.
• Remove non-value-adding steps and waste.
• Manage by fact and reduce variation.
• Involve and equip the people in the process.
• Undertake improvement activity in a systematic way.

Value with Lean Six Sigma

When you’re trying to improve value for your customers with Lean Six Sigma, remember that in your customers’ eyes, value is what they’re willing to pay for:

• The right products and services